Contact Adoption@Heart

Contact us

Whether you are looking for more information about adoption, adoption support, have specific questions or are ready to take the first step on your adoption journey, get in touch with our friendly, expert team at Adoption@Heart by filling in the form below. We will be in touch within two working days (if not before).

You can also call us during our working hours (Mon-Thu 8:30am-5pm and Friday 8:30am-4:30pm).

*Mandatory fields

All data is held in accordance with the Data Protection Act 1998. We will not disclose your information with any third party organisations without your consent. View our privacy policy here. You can unsubscribe at any time by clicking on the unsubscribe link at the bottom of any of our emails.

Compliments and Complaints

Adoption@Heart welcomes your views about the service and would wish to resolve any issues you have soon as possible.

You can call us on 01902 553818
Or email us at info@adoptionatheart.org.uk

  • We will contact you to discuss your comment/complaint.
  • We will listen carefully and ensure that we understand what you feel has gone wrong and what your views are in relation to what needs to happen to put things right.
  • We will agree a plan of investigation and timescale with you.
  • If we cannot find a solution quickly we will register your problem as a formal complaint.

If your comment is about adoption issues but is not about a service provided by Adoption@Heart, please contact the Complaints Department of the relevant Local Authority:

If the service you are unhappy about is from a different Local Authority please contact the Local Authority concerned directly.

Contact details

Telephone : 01902 55 3818

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